LETTER OF SERVICE AGREEMENT:
This letter follows our complimentary consultation, during which we discussed my professional role in helping you plan and manage your Special Day. It is my understanding that you will retain me as a Destination Wedding Specialist for your destination wedding.
Description of Services:
As a Destination Wedding Specialist my role includes:
-
I will assist you, the wedding couple, in choosing the Country/Island, covering up to 3 destinations and 5 resorts each and their wedding packages and inclusions, eliminating the hassle and confusion of the internet and the hidden rules for both the couple and your guests.
-
Help you secure the wedding date and time, specific locale within the resort or off-site venue, determine Country’s residency requirements, blood test requirements (where applicable).
-
Discuss and explain the differences in rooms block contract vs flexible group arrangements. Negotiate a group contract with a Tour Operator/wholesaler to offer the best pricing available, secure availability, and other complimentary amenities available; as well as offer these package pricing with flexible payment plans for you and your guests’ accommodations.
-
Act as the single point of contact for guests attending the wedding and arrange group travel plans. Flexible payment plans are available for all guests up until full payment deadline. Periodic invoicing, final payment reminders and all around personalization of your guests’ vacation needs for their trip – Travel services to you and your guests are complimentary.*
-
Premium Mobile friendly Wedding website with a personalized URL.
-
Monthly Update Report of your booked guests into the wedding group – Easiest and most effective way to manage your RSVPs – All in one place, done for you.
-
Wedding Event Page for guests to stay in constant contact and up to date on deadline and offerings – Optional
-
Up to 300 Minutes of free International calling to the resort and/or Onsite wedding coordinator.
Please note that the services listed above do not include running any wedding related errands such as picking up or delivering attire, supplies or equipment, flower decorations, documents, etc.
As the client(s), you will rely on me to work as many hours as may be reasonably necessary to fulfill my obligations under this agreement for the duration of the planning stage and until your return from the resort.
Conditions:
You understand that my role (the agent) will be that of advisor and coordinator. You (the couple) will make the actual selections of wedding components. Point Breeze Travel Group will make the selection of secondary service vendors in regards to Micro-site design and hosting (If applicable).
You will make payment for our planning fee directly to Point Breeze Travel Group. If litigation occurs, it occurs in the jurisdiction where my office is located and the winning party will be reimbursed for attorney and legal fees and court costs.
It is your responsibility to notify me (the agent) of any changes in a timely manner in writing. I shall not be held liable for any changes made by you. ie. wedding date, cancellation of the wedding, etc.
I will use my professional judgment when taking action in regard to changes, weather, tardiness, non-performance, etc. based on the situation, time limitations and/or your wishes.
We can not guarantee the weather condition on the day of your wedding.
I will work with you and the resort wedding coordinators as needed to ensure your Destination Wedding is the Special Day you planned.
Covid-19 Waiver of Liability:
In Spring 2020, the World Health Organization (WHO) declared the Novel Coronavirus (COVID-19) a worldwide pandemic. The Center for Disease Control (CDC) issued several preventative measures to combat the virus, such as frequent hand washing, wearing a mask or face covering and keeping at least 6 feet away from others. If contracted, this virus has the ability to cause the traveler serious and severe illness. For more information on the COVID-19 virus, please visit the CDC website at www.cdc.gov .
By agreeing to payment, you understand and agree to the following:
COVID-19 is a highly contagious virus that can be spread via person to person contact;
After reasonable inquiry, Point Breeze Travel Group provided me with the best available information regarding the pandemic-protective policies and practices of the vendors and suppliers in my travel itinerary.
Supplier(s) of Point Breeze Travel Group may have policies in place to help prevent the spread of COVID-19. Point Breeze Travel Group is not the drafter or holder of those policies and I understand that these policies can change at any time;
I understand that the supplier(s) may not apply those policies as diligently as the policies suggest and even if the supplier makes a good faith effort to enforce its good practices, some travelers may simply refuse to cooperate;
I understand that each state/country institutes their own pandemic-protective policies and regulations. I further understand that I am responsible for knowing, understanding and abiding by the pandemic-protective policies and procedures regarding COVID-19 of all state(s)/country(ies) listed in my travel itinerary, including any policy updates. I also understand that I may be denied entry into the country for reasons within or outside of my control;
I understand that by traveling, I can be subject to voluntary or involuntary quarantine either at home or in the traveled location(s);
I am responsible for knowing, understanding and abiding by the pandemic-protective policies and procedures regarding COVID-19 of all vendors used in my travel itinerary, including any policy updates;
With full awareness and appreciation of the risks involved, I, for myself, and on behalf of my traveling companions, including, but not limited to, my family, spouse, estate, heirs, executors, administrators, assigns, and personal representatives, assume all risks of travel and hereby forever hold harmless, waive, discharge, and release Point Breeze Travel Group its officers, agents, independent contractors, affiliates, employees, successors, and assigns (collectively the “Released Parties”) from any and all liability, claims, demands, actions, and causes of action, directly or indirectly arising out of or related to any loss, damage, or injury, including death, that may be sustained by me related to COVID-19 whether caused by the negligence of the Released Parties or any third-party vendor or supplier partnering with Point Breeze Travel Group.
I agree to indemnify, defend, and hold harmless the Released Parties from and against any and all costs, expenses, damages, claims, lawsuits, judgments, losses, and/or liabilities (including attorney fees) arising either directly or indirectly from or related to any and all claims made by or against any of the Released Parties due to bodily injury or harm, death, loss of use, monetary loss, or any other injury from or related to my use of Point Breeze Travel Group services, or the services of Point Breeze Travel Group’s suppliers or vendors, specifically related to COVID-19.
Fees & Payment Schedule:
For my services (listed above), a non-refundable fee of $500 (five hundred dollars) will be paid to Point Breeze Travel Group.This non-refundable payment will be made as follows:
-
A non-refundable payment in the amount of $500.00 (five hundred dollars) – upon signature of this letter of agreement by electronic credit card payment or bank transfer payable to Point Breeze Travel Group. You may submit your credit card payment via the invoice link you have received.
Please note the fee is non-refundable, Supplier fees are additional. Point Breeze Travel Group is only the “agent” not the Supplier of Travel or the Resort/Hotel affiliate.
Term/Termination:
This agreement will terminate automatically upon completion of the services required by this letter of agreement.
You understand that this agreement is in place to protect you (the couple) and me (the agent).
Changes/Cancellations:
Any changes made to this letter of agreement must be made in writing and signed by all parties. You may cancel this agreement, in writing, for any reason. If the wedding is canceled, the retainer is non-refundable. If the wedding is not canceled, there will be no refund.
I (the agent) reserves the right to terminate the agreement if terms are not being met which may include: Lack of fee payment, excessive amount of hours (past the 300 hours which is normal and reasonable allotment which may require an additional fee – $50 per hour- this will not be billed unless both the couple and the agent agree to add-on), lack of proper communication and professionalism. Point Breeze Travel Group will not tolerate offensive language being used at any time.
{Bride/AUNT/MOM/GROOM/FRIEND/ETC…} Zilla clause: Consultant reserves the right to stop working on said wedding if clients(s) are not working toward the same goal and begin to interrupt the planning process (i.e. bad attitudes; treating the planner or resort representative unprofessionally; etc…). In this case, any monies paid will be forfeited by the client, but no future payments will be required to the Consultant.
This service agreement only applies to Destination Wedding planning services provided by Nichelle R Downing. This agreement does not represent Resorts, Airlines, and other wedding vendors services. Additional contracts might need to be signed with Tour Operators, Resorts, Venues, etc, in which case I will guide you.
Agreement:
By paying my fee, you acknowledge and represent that:
-
I am at least eighteen (18) years of age and fully competent.
-
I have read and understand the foregoing Waiver of Liability and sign it voluntarily on behalf of myself and my travel companions.
-
I agree that this Waiver of Liability shall be governed by and construed in accordance with Colorado law, and that if any of the provisions hereof are found to be unenforceable, the remainder shall be enforced as fully as possible and the unenforceable provision(s) shall be deemed modified to the limited extent required to permit enforcement of the Waiver of Liability as a whole.
I wish you all the happiness in the world and look forward to working with you to make your Destination Wedding the most enjoyable and memorable experience of your life while saving you time and money with my connections and experience during the process.
Signed,
Nichelle R Downing
Travel Advisor/Owner
Point Breeze Travel Group, LLC 84-3079070
700N Colorado Blvd, Suite 610
Denver, Colorado 80206
p:720-316-6082
